Website Maintenance Experts
Our specialty is website maintenance.Much like the maintenance on your house or vehicle, your website needs regular maintenance to stay secure and up-to-date. This includes, not only content updates, but also security patches, site backups, server updates and more. We take care of your site so you don’t have to worry about it!
What does this include? Scroll down to see the 8 primary features.
Why do you need this service? Read our Blog post, “16 Reasons Why You Need a Website Maintenance Plan.”
What is Included in the Website Care Service?
Hosting
Domain registration and website hosting to make the custom domain name and website design live on the Internet. Geo-redundancy for extra security. Guaranteed 99.99% uptime.
A typical business email address format is contact @ YourBusiness.com. We connect you with business-class hosting for this new email address (e.g. Microsoft 365, Google Workspace, etc) and support when you have issues. We also help set it up on all your devices.
Management
Analytics tracking. Google SEO monitoring. Website performance and stability testing. Advice, tips and training related to owning and managing a website. Excellent, proactive customer service.
Updates
Includes most updates to the site minus major page additions and full website redesigns. Most of the update requests are fulfilled within 24-48 hours. 1st hour of updates are included in the Website Care Service.
Security
Geo-redundancy. Daily site backup. Lock down site to prevent hackers. Remove all website viruses and hacks. Monitor for security updates and patches. For eCommerce sites, maintain active SSL certificate to secure the checkout process.
Search Engine Optimization
We connect your website to Google Webmaster Tools and monitor it for SEO improvements and issues. This is a tool provided by Google itself for webmasters. It provides insights on the pages they’ve crawled on your website and tips on improving your ranking.
Social Media
We are available to help with your social media efforts. This includes setting up your social accounts, optimizing your profile and linking your website. We can also connect you with dedicated social media managers who will create and post quality content on your behalf.
Virus Removal
In the event that your website does get hacked (even with all the security measures in place, this is never an impossibility), we take time to remove the virus, clean up the website, restore the data, and remove your site from browser and search engine blacklists.
Uptime Monitoring
All of our managed websites are monitored every 5 minutes for downtime. Why is this important? Imagine this scenario: You open up your website only to find a blank screen. How long has it been that way? Days? Weeks? With our monitoring service, we know in minutes.
Change Detection
Uptime monitoring is a terrific service. However, what if your website is online but is now filled with all kinds of random text/code/spam? Adult content? Gambling? All of our clients’ websites are scanned line-by-line each day to see if anything unexpected has popped up.
Local Listings
If your local listings have incorrect contact information, potential customers might not be able to reach you. We ensure your business name, address, email, and phone number are accurate on your local listings, such as Google My Business, Google Maps, and Facebook.
SSL
SSL certificates secure the traffic to and from your website. Nowadays, SSL has become common, not just for eCommerce, but all websites. The benefits are: security, search engine ranking and trust. Plus, popular web browsers will list your website as NOT SECURE if you don’t have an SSL.
✓ We Earned a 5-Star Google Rating!
Leighton is incredible!! You truly don’t have to look any further, Pioneer Media is the way to go! I recently moved to Sarasota, FL and met with a few local web developers before I contacted Leighton and none of them even came close to being as good as Leighton and his team.
Leighton at Pioneer Media transformed our outdated website, giving it a more modern and user-friendly design. He was easy to work with and made the entire process very simple on our end. He listened to what we wanted and made sure we were 100% satisfied with his execution of our ideas. We couldn’t be happier with our new (and improved) site and would highly recommend Leighton and Pioneer Media for those looking to update and/or maintain their websites! Read the signed testimonial here.
“Pioneer’s services are beyond compare! I have worked with many, many website firms and have been disappointed every single time… pioneer is the one and only exception! They offer excellent communication throughout the project, quick, timely updates when needed, and best of all NO EXCUSES… Just amazing RESULTS!!! If you need anything website or computer related you just found the right number to call… Call Pioneer now!”
“I just got the most amazing website built by Pioneer Media! His ideas were awesome and took some of my ideas that I shared and he made them much much better!
Again I’m just blown away by the awesome job That Leighton with Pioneer Media has done for my business!
I can’t even believe that the price was so realistic… I know he could get a lot more for the job he does! Thank you Pioneer Media … Paullette”