Tennessee Website Maintenance Experts Since 2006

In the early years of the Internet, things were different. You could just hire a web designer, pay thousands of dollars, and be done. The website would then sit on the Internet, and the leads would flood in. Sites didn’t need extra attention and hands-on maintenance except to change out the occasional wording of something. That was rare, perhaps once or twice a quarter, more if a small business ran specials, but not often. Small business websites also weren’t being bombarded by global hacking attacks. Now, things have changed.

Flash forward to our day, ongoing website maintenance is necessary to keep it running smoothly. We call this, Website Care Service. Most website design firms have a similar service.

What does this include? Scroll down to see the 8 primary features.

Why do you need this service? Read our Blog post, “16 Reasons Why You Need a Website Maintenance Plan.”

What is Included in the Website Care Service?

Hosting

Domain registration and website hosting to make the custom domain name and website design live on the Internet. Geo-redundancy for extra security. Guaranteed 99.99% uptime.

Management

Analytics tracking. Google SEO monitoring. Website performance and stability testing. Advice, tips and training related to owning and managing a website. Excellent, proactive customer service.
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Updates

Includes all updates to the site minus major page additions and full website redesigns. Most of the update requests are fulfilled same day due to our excellent customer service. Updates are unlimited (not just 3 per year, etc).

Security

Geo-redundancy. Daily site backup. Lock down site to prevent hackers. Remove all website viruses and hacks. Monitor for security updates and patches. For eCommerce sites, maintain active SSL certificate to secure the checkout process.

Email

A typical business email address format is contact @ YourBusiness.com. We provide hosting for this new email address and support when you have issues. We also help set it up on all your devices.
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Search Engine Optimization

We connect your website to Google Webmaster Tools and monitor it for SEO improvements and issues. This is a tool provided by Google itself for webmasters. It provides insights on the pages they’ve crawled on your website and tips on improving your ranking.

Local Listings

If your local listings have incorrect contact information, potential customers might not be able to reach you. We ensure your business name, address, email, and phone number are accurate on your local listings, such as Google My Business, Google Maps, and Facebook.

Virus Removal

In the event that your website does get hacked (even with all the security measures in place, this is never an impossibility), we take time to remove the virus, clean up the website, restore the data, and remove your site from browser and search engine blacklists.

✓  We Earned a 5-Star Google Rating!

5-stars

Leighton is incredible!! You truly don’t have to look any further, Pioneer Media is the way to go! I recently moved to Sarasota, FL and met with a few local web developers before I contacted Leighton and none of them even came close to being as good as Leighton and his team. Chris McComas

Florida Sports Club, MVP Sports and Social Club

Leighton at Pioneer Media transformed our outdated website, giving it a more modern and user-friendly design. He was easy to work with and made the entire process very simple on our end. He listened to what we wanted and made sure we were 100% satisfied with his execution of our ideas. We couldn’t be happier with our new (and improved) site and would highly recommend Leighton and Pioneer Media for those looking to update and/or maintain their websites! Read the signed testimonial here.

Geoff Overmyer

Construction Company, Proffitt & Sons, Inc

“Pioneer’s services are beyond compare! I have worked with many, many website firms and have been disappointed every single time… pioneer is the one and only exception! They offer excellent communication throughout the project, quick, timely updates when needed, and best of all NO EXCUSES… Just amazing RESULTS!!! If you need anything website or computer related you just found the right number to call… Call Pioneer now!” Dan Stockdale

Business Leader, Speaker, IntrepiDan, RingMastered.com

“I just got the most amazing website built by Pioneer Media! His ideas were awesome and took some of my ideas that I shared and he made them much much better!
Again I’m just blown away by the awesome job That Leighton with Pioneer Media has done for my business!
I can’t even believe that the price was so realistic… I know he could get a lot more for the job he does! Thank you Pioneer Media … Paullette” Paullette Thomas

Owner, 911 Knoxville Crime Scene Trauma Decontamination Services, LLC

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