Frequently Asked Questions

Below are some of the most commonly asked questions about having a website built. If your question isn’t answered, please¬†contact us¬†directly.

What do you need from me to get started?

We have composed a Getting Started Guide, which includes things we need from you to begin building your website. Read it here.

    How long does it take to make a website?
    We provide a relatively fast turnaround time. Our websites take about 2-4 weeks to complete- less than a month! Some of our competitors take several months to complete a website project. We are skillful and efficient.
    Can you get me on Page 1 of Google?
    There is no guarantees in SEO (Search Engine Optimization), ever. If anyone guarantees you that, you’re being scammed. That being said, our websites are built with clean, modern, SEO-friendly code. We optimize the content the way Google likes it. We monitor your website with SEO tools. Many of the websites we have built perform very well in search engines. Check out a few examples on our Organic SEO service page.
    How much does a website cost?

    We offer very competitively priced website packages starting at 1195.00. We don’t charge based on every individual element on your website, Since most sites have similar pages, such as About Us, Services, Contact, Photo Gallery, etc. Therefore, our packages are standard based on the overall purpose of the website: Starter, Business, Business + eCommerce, Full eCommerce, and Custom Quote.

    Can I get an email address for my new website?
    We can set up unlimited email addresses for your new website. Typically, we will setup a contact@ email address, such as contact@pioneer.media. This is much more professional than yourbusinessname@gmail.com or similar. You can access this new email address through your smartphone, Outlook, Thunderbird, Gmail, Yahoo, etc. Contact form submissions on your website will be sent to this new email address.
    Can I see how the website looks before it goes live?
    Absolutely. The website won’t launch until you are totally satisfied. We provide you with a special link to visit the site while it’s being designed. Each time you visit the mockup, we encourage you to make a list of things that should be changed. Once the website is perfect, we will make it live.
    What do you provide after the website is complete?

    We offer website management and hosting services for all of our clients. One a monthly basis, our maintenance service breaks down to 4 major features:

    • Hosting
    • Management
    • Security
    • Updates

    For a complete breakdown of these services, visit our Website Care Service page.

    How many websites have you built?

    We have built over 100 websites in the 10 years that we have been in the web design business. Most of our clients are in the Knoxville area, and you can see them on our Knoxville Client Map. Please visit our online Portfolio to see many of the websites we have designed and manage.

    Can We Help You?

    Contact Us