So much happens when a visitor to your website submits your contact form. It falls into a whole category called “email deliverability.” Here’s a visual explanation of email deliverability.

Because of the onslaught of spam, mail servers are getting even pickier about which emails land in your inbox. That’s why I recommend integrating an email deliverability service, which acts as a mail carrier to get your email (e.g. a form submission) to your inbox, rather than your spam folder or not delivered at all. I can help you get this set up! (This website’s own form sends through one.)

Actionable tip: test your contact form at least once a month to make sure you receive submissions in a convenient, timely way. Let me know right away if you ever notice your contact form not delivering submissions to you.

Leighton Smith, Pioneer Media

About the author

Leighton Smith is Pioneer Media’s website designer, web developer and webmaster, based in East Tennessee. As a solopreneur, he is each client’s one point of contact and has built hundreds of websites since learning to code in 2006.

See my website design work